Aqualisse
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Terms of Use

Last Updated:

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and Aqualisse, operating through clearingskeleton.world, located at 103 Lake Road, Belmont, Auckland 0624, New Zealand. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you do not agree with any provision of these terms, you must immediately discontinue use of our website and services. Your continued use of the website following any modifications to these terms constitutes acceptance of those changes.

2. Eligibility and Account Registration

Our water wellness products and services are intended for use by individuals who are at least 18 years of age. By using this website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts under New Zealand law.

If you create an account or make purchases through our website, you agree to:

  • Provide accurate, current, and complete information about yourself
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that provide false information or violate these terms.

3. Intellectual Property Rights

3.1 Our Content

The website clearingskeleton.world and all content, features, and functionality, including but not limited to text, graphics, images, logos, photographs, videos, audio content, wellness guides, hydration information, product descriptions, and the overall design and arrangement, are owned by Aqualisse or our licensors and are protected by New Zealand and international copyright, trademark, and other intellectual property laws.

The Aqualisse name, logo, and all related product names, designs, and slogans are trademarks of Aqualisse. You may not use these marks without our prior written permission.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes in accordance with these Terms of Use. This license does not include any right to:

  • Reproduce, distribute, modify, or create derivative works from our content
  • Use our content for commercial purposes or public display
  • Remove or alter any copyright, trademark, or proprietary notices
  • Transfer, sublicense, or resell access to the website
  • Use automated systems or software to extract data from the website

3.3 User Submissions

If you submit content to our website, including testimonials, reviews, comments, or feedback about our wellness products or hydration practices, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content for any purpose. You represent that you own or have necessary rights to any content you submit and that it does not violate any third-party rights.

4. Product Information and Orders

4.1 Product Descriptions

We strive to provide accurate descriptions and images of our wellness products, including hydration bottles, wellness kits, and fountains. However, we do not warrant that product descriptions, images, pricing, or other content on the website are accurate, complete, reliable, current, or error-free. Colors and specifications may vary slightly from what appears on your screen due to display settings.

4.2 Pricing and Payment

All prices are displayed in New Zealand Dollars (NZD) and include GST unless otherwise stated. We reserve the right to change prices at any time without notice, though price changes will not affect orders already placed. Payment must be made in full at the time of order using our accepted payment methods. We use secure third-party payment processors and do not store complete payment card information on our servers.

4.3 Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud. If we decline your order after payment has been processed, we will issue a full refund. Order confirmation does not constitute acceptance; acceptance occurs when we ship the product or send shipping confirmation.

4.4 Shipping and Delivery

We ship wellness products within New Zealand. Delivery times are estimates and not guarantees. We are not liable for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for providing accurate delivery information; we are not responsible for failed deliveries due to incorrect addresses.

5. Returns and Refunds

Our return and refund policies for wellness products are detailed in our separate Return Policy. Please review that policy before making purchases. In summary, we accept returns of unopened, unused products in original packaging within 30 days of delivery, subject to certain exclusions for hygiene-sensitive items. Returns must comply with Consumer Guarantees Act 1993 and other applicable New Zealand consumer protection laws.

6. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the website for any unlawful, fraudulent, or malicious purpose
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or user accounts
  • Interfere with or disrupt the website, servers, or networks
  • Collect or harvest personal information about other users
  • Impersonate any person or entity or misrepresent your affiliation
  • Post or transmit offensive, defamatory, or inappropriate content
  • Use automated systems, bots, or scrapers to access the website
  • Engage in any activity that could harm our reputation or business interests
  • Resell or commercially exploit our content without authorization

Violation of these conduct rules may result in immediate termination of your access to the website and potential legal action.

7. Wellness Information Disclaimer

The information provided on clearingskeleton.world about hydration practices, water wellness, and relaxation techniques is for educational and informational purposes only. This information is not intended as professional advice or as a substitute for consultation with qualified professionals.

The information provided about hydration practices and water-based wellness is for educational and informational purposes only. It is not intended as medical advice or as a substitute for professional consultation. Individual results and experiences vary significantly.

We make no claims, representations, or warranties about the effectiveness, benefits, or results of any practices, techniques, or products for any particular individual or purpose. You should consult qualified healthcare professionals regarding any health or wellness concerns before making changes to your routine. We are not liable for any decisions you make based on information from our website.

8. Product Safety and Use

All wellness products we offer, including hydration bottles, wellness kits, and fountains, come with care and usage instructions. You agree to:

  • Read and follow all product instructions and safety warnings
  • Use products only for their intended purpose
  • Discontinue use if any product appears damaged or defective
  • Keep products away from children if not specifically designed for child use
  • Follow proper cleaning and maintenance procedures

We are not responsible for injury, damage, or other issues arising from misuse, improper maintenance, or failure to follow product instructions.

9. Links to Third-Party Websites

Our website may contain links to third-party websites, including payment processors, social media platforms, or partner sites. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party sites is at your own risk, and you should review their terms and policies before use.

10. Limitation of Liability

To the fullest extent permitted by New Zealand law, Aqualisse, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use of or inability to use the website or services
  • Any products purchased through the website
  • Any errors, omissions, or inaccuracies in website content
  • Unauthorized access to or alteration of your data or communications
  • Any conduct or content of third parties on the website
  • Website downtime, technical issues, or service interruptions

Our total liability for any claims arising from your use of the website or purchase of products shall not exceed the amount you paid for products in the six months preceding the claim, or NZD $100, whichever is greater.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under New Zealand law, including liability under the Consumer Guarantees Act 1993 for personal injury or death.

11. Indemnification

You agree to indemnify, defend, and hold harmless Aqualisse, its officers, directors, employees, contractors, agents, licensors, and suppliers from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising from:

  • Your use of the website or services
  • Your violation of these Terms of Use
  • Your violation of any rights of another person or entity
  • Any content you submit or transmit through the website
  • Your misuse of products purchased from us

12. Warranty Disclaimer

The website and all content, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that the website will be uninterrupted, secure, or error-free
  • Warranties regarding the quality or suitability of any products

We do not warrant that defects will be corrected or that the website is free from viruses or harmful components. This disclaimer does not affect consumer rights that cannot be excluded under New Zealand law, including guarantees under the Consumer Guarantees Act 1993.

13. Consumer Rights

Nothing in these Terms of Use is intended to limit or exclude any rights you may have under New Zealand consumer protection legislation, including the Consumer Guarantees Act 1993, Fair Trading Act 1986, and other applicable laws. Where these terms conflict with statutory consumer rights, your statutory rights prevail.

Products and services come with guarantees that cannot be excluded under New Zealand consumer law. For major failures with the service, you are entitled to cancel your service contract and obtain a refund or obtain compensation for any drop in value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage.

14. Privacy and Data Protection

Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using the website, you consent to our collection, use, and disclosure of personal information as described in the Privacy Policy. We comply with the Privacy Act 2020 and are committed to protecting your personal information.

15. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Post the revised terms on the website
  • Notify users via email or website notice for material changes

Changes become effective immediately upon posting unless otherwise specified. Your continued use of the website after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

16. Modifications to Website and Services

We reserve the right to modify, suspend, or discontinue any aspect of the website or services, including product offerings, features, or functionality, at any time without notice or liability. We may also impose limits on certain features or restrict access to parts or all of the website without notice.

17. Termination

We may terminate or suspend your access to the website immediately, without prior notice or liability, for any reason, including if you breach these Terms of Use. Upon termination, your right to use the website ceases immediately. Provisions of these terms that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your use of the website at any time by discontinuing access. If you have an account, you may request account deletion by contacting us, subject to our data retention obligations.

18. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of New Zealand, specifically the courts located in Auckland.

If you are located outside New Zealand, you acknowledge that you are using the website at your own initiative and are responsible for compliance with local laws to the extent they apply.

19. Dispute Resolution

Before filing any formal legal action, you agree to first contact us to attempt to resolve any dispute informally. We are committed to working with you in good faith to resolve issues. If informal resolution is unsuccessful, disputes may be resolved through:

  • Negotiation between the parties
  • Mediation through an agreed neutral third party
  • Legal proceedings in New Zealand courts as described above

For consumer disputes, you may also contact the Disputes Tribunal or seek assistance from Consumer Protection New Zealand.

20. Severability

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be replaced with an enforceable provision that most closely matches the intent of the original.

21. Waiver

Our failure to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by our authorized representative to be effective.

22. Entire Agreement

These Terms of Use, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and Aqualisse regarding use of the website and supersede all prior or contemporaneous communications, agreements, or understandings, whether oral or written.

23. Assignment

You may not assign or transfer these Terms of Use or any rights or obligations hereunder without our prior written consent. We may assign these terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets. These terms bind and inure to the benefit of the parties and their permitted successors and assigns.

24. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, technical failures, or disruptions to shipping and delivery services. During such events, our obligations shall be suspended for the duration of the force majeure event.

25. Electronic Communications

By using our website, you consent to receive electronic communications from us, including emails, notices posted on the website, and messages related to your orders or account. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

26. Language

These Terms of Use are written in English. Any translations provided are for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.

27. Contact Information

If you have questions, concerns, or disputes regarding these Terms of Use, please contact us:

Aqualisse
103 Lake Road, Belmont, Auckland 0624, New Zealand
Phone: +64212117196
Email: admin@clearingskeleton.world
Website: clearingskeleton.world

We will make reasonable efforts to respond to inquiries within 5 business days.

28. Acknowledgment

By using clearingskeleton.world, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. You represent that you have the authority to enter into this agreement and that your use of the website complies with all applicable laws and regulations.

Thank you for choosing Aqualisse for your water wellness journey. We are committed to providing quality products and services while maintaining fair and transparent terms of use.

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